Agreement between User and Travelsurf.com
1. Your offers are non-refundable, non-changeable, and non-cancellable if accepted by hotel.
2. If more than one hotel accepts your offer only one hotel will be confirmed based on your priority preference.
3. If your offer is accepted, you will be required to pay the amount of your accepted offer instantly.
4. Failure to pay will result in us requiring a pre-authorization of your credit card, the next time you use our services, prior to you making the offer.
5. If none of your offers are accepted, we will come back to you with counter offers from hotels instantly, and you may accept any of the offers and get instant confirmation.
6. You may choose to accept or reject the counter offers from hotels.
7. You only pay if your offer is accepted by the hotel or you choose to accept the hotel’s counter offer.
8. The hotel room types on your list shall be blocked from negotiation for a period of 24 hours, if you are not able to reach a deal.
Note: All negotiated reservations are non-refundable, non-changeable and non-cancellable.